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Spiral City

Support

Internet access settings

These settings apply to customers who have a username containing spiralcity. You will need to contact us if you have forgotten your password.

Dial-up

National dial-up number: 0198 333-237

Username: your full email address
e.g. myname@spiralcity.com.au

ADSL

Username: Your username followed by @spiralcity.your-dsl.net
e.g. myname@spiralcity.your-dsl.net

VPI: 8
VCI: 35
Encapsulation: PPPoE VC Mux or PPPoA VC Mux
DNS (Primary): 203.194.27.57
DNS (Secondary): 203.194.56.150
Authentication: CHAP
Handshake Protocol: G.DMT
Default Gateway: 0.0.0.0
WAN / Static IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0

Dial-up & ADSL

Email username (account name): your full email address
e.g. myname@spiralcity.com.au

POP Server: mail.spiralcity.com.au
SMTP Server: mail.spiralcity.com.au

Usenet: news://news.spiralcity.com.au

Webmail: http://webmail.spiralcity.com.au

Account settings: http://myaccount.spiralcity.com.au

Personal web space
Server address: ftp://spiralcity.com.au
Username: your username without spiralcity.com.au
URL: http://members.spiralcity.com.au/username

Budget web hosting

Control panel: https://hecate.instanthosting.com.au:2083

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